- Where does it run?
- On your own servers or in your private datacentre; with the Service Provider edition, in the provider’s datacentre. Your data and your workloads stay inside the jurisdiction you chose.
- What do we own, and can we leave?
- Everything you build. The apps live in your own repositories, the models are open and yours to keep, and the data stays wherever you run the platform. You can leave at any time, with a documented export on demand and an exit written into the contract before you need it.
- What happens if ATAILA stops trading?
- The exit guarantee applies. An official copyright deposit plus a written commitment, agreed in the contract. Your apps, models and data are yours regardless.
- Can we run Enterprise for our own customers?
- No. Enterprise is single-tenant and licensed to one organisation. Running the platform for third parties takes the Service Provider edition, which carries the hosting and resale rights, tenant management and per-tenant usage data for billing.
- What hardware do we need?
- Standard servers from more than one vendor, including your existing fleet, with GPU servers for the AI work. We keep the list of supported server models and confirm yours before you buy anything.
- What support do we get?
- You get third-line support from ATAILA: when your team or your service provider needs to escalate, it reaches the engineers who build the platform. Updates and security fixes come from us too. Running the platform day to day stays with your team or your provider. Support comes in packages, quoted together with the subscription.
- Is per-token ever the better deal?
- Yes. If your team touches AI a few times a week, a public per-token service is cheaper and we will tell you so. A private platform pays off when the work is confidential, continuous, or both.
- Why are there no prices on this page?
- Because the number depends on your estate, and it arrives in the written offer after the first conversation.